Type of Personal Information Collected

The types of personal information that we collect include:

• First name, last name, email address, phone number, and home address.
• Credit card details (type of card, number, name on card, expiration date, and security code).
• Guest stay information: arrival/departure dates, special requests, and service preferences (room types, facilities used).
• Marketing preferences, survey participation, or promotional contest data.
• Technical data: IP address, browser type, operating system, language settings, and device-specific identifiers (including latitude/longitude for mobile users).

Why We Use Your Information

Sharing with Third Parties

We may share your data with:

• Service Providers: Third parties processing data strictly on our behalf for payments, marketing, or analytics. They are bound by confidentiality clauses.
• Competent Authorities: Law enforcement or governmental authorities insofar as required by law for the prosecution of criminal acts.

Cookies & Security

Cookies: We use small data files (cookies) to help our website work better and enhance your browsing experience.

Security Procedures: We use appropriate business systems and technical/physical restrictions to safeguard your information. Only authorized personnel may access personal data during their work.